TOC Public Relations

Law Enforcement | Fire Service | Public Safety

Public Relations, OIS, and Critical Incident Consultation
Public Safety Website Design & Development
Recruiting, Critical Incident, and OIS Photo and Video Services

Public Information Officer
Palm Springs, CA

June 10 – 11, 2024

Police Officers learning at a TOC Public Information Officer Workshop

Public Information Officer

About The Course

The role of the PIO has evolved significantly over the last few years, and so has the expectation from the public and media to get them transparent-timely information. This training will hone your skills to become more confident in producing and publishing professional content for the media and your community, whether it’s a routine incident, positive PR story, or critical incident. Students will get hands-on practice with all concepts covered and get the opportunity to hear direct feedback and tips from the media. Our lead instructors are public safety communicators with extensive experience implementing the concepts they teach.

Topics Include:

    • Media interviews
    • Press conferences
    • Laws, policies & procedures
    • How to develop & manage a PIO team
    • Publishing news on social media
    • Crisis communications
    • How to create engaging news releases
    • Pitching stories to the media
    • Managing multi-agency incidents
    • Establishing media partnerships
    • EOC operations

To download the course flyer click here.

Travel Information

Palm Springs International Airport (1 mile)

Courtyard by Marriott Palm Springs (1.5 miles)
1300 E Tahquitz Canton Way
Palm Springs, CA 92262
(760) 322-6100

**Call to confirm rates.


June 10 – 11, 2024


8:00 AM – 5:00 PM


Palm Springs
Police Department
Classroom 101-B

200 S. Civic Drive
Palm Springs, CA 92262

TOC Public Relations

4195 Chino Hills Pkwy
Unit 561
Chino Hills, CA 91709


(909) 291-9199