TOC Public Relations

Law Enforcement | Fire Service | Public Safety

Public Relations, OIS, and Critical Incident Consultation
Public Safety Website Design & Development
Recruiting, Critical Incident, and OIS Photo and Video Services

Public Information Officer Workshop

March 24 – 25, 2025

Buena Park, CA

About The Course

The role of the PIO has evolved significantly over the last few years, and so has the expectation from the public and media to get them transparent-timely information. This course will provide participants with the essential knowledge and practical tools to manage public information, whether it is a routine operation, positive PR story, or critical incident.

Through a blend of lectures, hands-on exercises, and real-world case studies, participants will learn how to develop and implement effective communication strategies, manage media relations, and engage with the public through various channels. By the end of the course, participants will be equipped to navigate the complexities of public information in emergencies and build trust within their communities.

Topics Covered:

    • The PIO role – responsibilities and expectations
    • Media interviews
    • Conducting press conferences
    • Laws, policies, and procedures
    • How to develop and manage a PIO team
    • Developing a crisis communication plan
    • Publishing news on social media
    • Crisis communication strategies
    • Crafting press releases and media kits
    • Pitching stories to the media
    • Managing multi-agency incidents
    • Establishing media partnerships
    • EOC operations

To download the course flyer click here.

Travel Information

Airport:
Los Angeles International Airport
John Wayne Airport
Long Beach Airport

Hotel:
Hampton Inn & Suites Buena Park
7307 Artesia Blvd.
Buena Park, CA 90621
(714) 716-1800

**Ask for government rate.

Courtyard Anaheim Buena Park
7621 Beach Blvd.
Buena Park, CA 90620
(714) 670-6600

DoubleTree by Hilton Buena Park
7000 Beach Blvd.
Buena Park, CA 90620
(714) 522-7000

**Call to confirm rates.

Students attend a TOC Public Relations Public Information Officer Workshop
Date

March 24 – 25, 2025

Time

8:00 AM – 5:00 PM

Location

Buena Park Police Department
6640 Beach Boulevard
Buena Park, CA 90622

TOC Public Relations

425 30th Street #19
Newport Beach, CA 92663

Office

(909) 291-9199

Email

info@tocpublicrelations.com